Keeping Our Salon Covid-19 Secure

Your safety, along with the safety of our therapists, is absolutely paramount to us and even more so during these uncertain times.

To ensure that we can offer you a happy and safe environment to relax in, we have implemented the following procedures as per government guidelines:

1. Our Salon

We have undertaken a thorough review of our salon and the services we offer
We have adjusted our waiting, reception and treatment areas to adhere to social distancing guidelines
All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment
All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls and tweezers.
One-use disposables items will be used where necessary (sustainable alternatives kept where possible).
We will ensure adequate ventilation throughout the salon with doors and windows open where possible

3. Our Treatments

We have reviewed our treatment menu and removed treatments where we felt it necessary to do so
Our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Therapists will wash hands before and after every treatment.
Disposable PPE will be replaced after every treatment and reusable PPE will thoroughly cleaned after every treatment
Our therapists will stay with you throughout your treatment - not venturing out of the room - to reduce the need to replace PPE and minimise infection.

If you have any questions or queries please ask a member of staff and we will do our absolute utmost to see to your needs

2. Our Team

We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner
Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety
We have agreed social distancing for our team in communal staff areas
Staff are briefed to uphold safe standards while dealing with responsibilities at reception

4. Guest Arrival and Reception

We will greet you warmly but without a handshake or personal contact
We will stagger customer arrival times to minimise close contact
We will clean the reception area regularly
Where possible we will escort you straight to the treatment room to avoid congestion in salon areas
Our waiting area will be closed as we will be unable to ensure social distancing
We ask that you pay using card or other cashless means where possible

5. We Ask You, Our Customers

To arrive at the time agreed, to maximise social distancing
To wash your hands and /or use hand sanitiser as directed by our team and before and after each treatment
To wear face masks
To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self -isolating.
Do not come to the salon if you or anyone you live with is self-isolating or displaying symptoms know to be consistent with Covid-19