Keeping Our Salon Covid-19 Secure

Your safety, along with the safety of our therapists, is absolutely paramount to us and even more so during these uncertain times.

To ensure that we can offer you a happy and safe environment to relax in, we have implemented the following procedures as per government guidelines: 

1. Our Salon

  • We have undertaken a thorough review of our salon and the services we offer

  • We have adjusted our waiting, reception and treatment areas to adhere to social distancing guidelines

  • All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment

  • All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls and tweezers.

  • One-use disposables items will be used where necessary (sustainable alternatives kept where possible).

  • We will ensure adequate ventilation throughout the salon with doors and windows open where possible

3. Our Treatments

  • We have reviewed our treatment menu and removed treatments where we felt it necessary to do so

  • Our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Therapists will wash hands before and after every treatment.

  • Disposable PPE will be replaced after every treatment and reusable PPE will thoroughly cleaned after every treatment

  • Our therapists will stay with you throughout your treatment - not venturing out of the room - to reduce the need to replace PPE and minimise infection.

If you have any questions or queries please ask a member of staff and we will do our absolute utmost to see to your needs

2. Our Team

  • We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

  • Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

  • We have agreed social distancing for our team in communal staff areas

  • Staff are briefed to uphold safe standards while dealing with responsibilities at reception

4. Guest Arrival and Reception

  • We will greet you warmly but without a handshake or personal contact

  • We will stagger customer arrival times to minimise close contact

  • We will clean the reception area regularly

  • Where possible we will escort you straight to the treatment room to avoid congestion in salon areas

  • Our waiting area will be closed as we will be unable to ensure social distancing

  • We ask that you pay using card or other cashless means where possible

5. We Ask You, Our Customers

  • To arrive at the time agreed, to maximise social distancing

  • To wash your hands and /or use hand sanitiser as directed by our team and before and after each treatment

  • To wear face masks

  • To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self -isolating.

  • Do not come to the salon if you or anyone you live with is self-isolating or displaying symptoms know to be consistent with Covid-19