How are we keeping our salon Covid Secure?

Your safety, along with the safety of our therapists is absolutely paramount to us, even more so during these uncertain times. To ensure that we can offer you a happy and safe environment to relax in, we have implemented the following procedures as per government guidelines ~ 

1. Our Salon

  • We have undertaken a thorough review of our salon and the services we offer

  • We have adjusted our waiting, reception and treatment areas to adhere to social distancing guidelines

  • All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment

  • All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls and tweezers.

  • One-use disposables items will be used where necessary (sustainable alternatives kept where possible).

  • We will ensure adequate ventilation throughout the salon with doors and windows open where possible

2. Our Team

  • We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

  • Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety

  • We have agreed social distancing for our team in communal staff areas

  • Staff are briefed to uphold safe standards while dealing with responsibilities at reception

4. Guest Arrival and Reception

  • We will greet you warmly but without a handshake or personal contact

  • We will stagger customer arrival times to minimise close contact

  • We will clean the reception area regularly

  • Where possible we will escort you straight to the treatment room to avoid congestion in salon areas

  • Our waiting area will be closed as we will be unable to ensure social distancing

  • We ask that you pay using card or other cashless means where possible

5. We Ask You, Our Customers

  • To arrive at the time agreed, to maximise social distancing

  • To wash your hands and /or use hand sanitiser as directed by our team and before and after each treatment

  • To wear face masks

  • To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self -isolating.

  • Do not come to the salon if you or anyone you live with is self-isolating or displaying symptoms know to be consistent with Covid-19

3. Our Treatments

  • We have reviewed our treatment menu and removed treatments where we felt it necessary to do so

  • Our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Therapists will wash hands before and after every treatment.

  • Disposable PPE will be replaced after every treatment and reusable PPE will thoroughly cleaned after every treatment

  • Our therapists will stay with you throughout your treatment - not venturing out of the room - to reduce the need to replace PPE and minimise infection.

If you have any questions or queries please ask a member of staff and we will do our absolute utmost to see to your needs

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